Introduction of Candidates to Clients for Direct Employment/Engagement

1. Definitions

In these Terms –

• “Client” means the person, firm or corporate body to whom the Employment Agency Introduces a Candidate;
• “Candidate” means the person Introduced by the Employment Agency or any member of the Employment Agency’s Group to the Client for an Engagement including, but not limited to, any officer or employee of the Candidate if the Candidate is a limited company, any member or employee of the Candidate if the Candidate is a limited liability partnership, and members of the Employment Agency’s own staff;
• “Data Protection Legislation” means the Data Protection Act 2018, the General Data Protection Regulation ((EU) 2016/679) and any other data protection legislation applicable in the UK from time to time.
• “Engagement” means the engagement, employment or use of the Candidate by the Client or by any Third Party to whom or to which the Candidate was Introduced by the Client (whether with or without the Employment Agency’s knowledge or consent) on a permanent or temporary basis, howsoever engaged (whether directly or indirectly) and “Engages” and “Engaged” shall be construed accordingly;
• “Group” means in relation to a company, that company, any subsidiary of it, any company of which it is a subsidiary (its “holding company”), any other subsidiary of its holding company and any subsidiary or holding company of any such subsidiary.
• “Introduction” means
  1. the interview of a Candidate in person or by telephone; or
  2. the passing of a curriculum vitæ or information about the Candidate.

• The time of the Introduction shall be taken to be the earlier of (a) and (b) above; and “Introduced” and “Introduces” shall be construed accordingly;

• “Regulations” means the Conduct of Employment Agencies and Employment Business Regulations 2003 and references to a particular Regulation are references contained therein;
• “Remuneration” includes base salary or fees, guaranteed and/or anticipated bonus and commission earnings, allowances, inducement payments, shift allowances, location weighting and call-out allowances, the benefit of a company car and all other payments or emoluments payable to or receivable by the Candidate for services rendered to or on behalf of the Client. Where the Client provides a company car, a notional amount of £5000 will be added to the salary in order to calculate the Employment Agency’s fee;
• “Terms” means these Terms of Business as further defined with clause 2;
• “Third Party” means any company or person who is not the Client. For the avoidance of doubt, subsidiary and associated companies of the Client (as defined by s. 1159 of the Companies Act 2006 and s.416 of the Income and Corporation Taxes Act 1988 respectively) are included in this definition.

2. These Terms
   • These Terms constitute the entire agreement between the Employment Agency and the Client in relation to the subject matter hereof and are deemed to be accepted by the Client and to apply by virtue of (a) an Introduction to the Client of, or the Engagement by the Client of, a Candidate or (b) the passing of information about the Candidate by the Client to any Third Party or (c) the Client’s interview or request to interview a Candidate or (d) the Client’s signature at the end of these Terms or (e) any other written expressed acceptance of these Terms. For the avoidance of doubt, these Terms apply whether or not the Candidate is Engaged by the Client for the same type of work as that for which the Introduction was originally effected.
   • The Terms supersede all previous agreements between the parties in relation to the subject matter hereof.
   • These Terms prevail over any other terms of business or purchase conditions put forward by the Client.
   • The Client authorises the Employment Agency to act on its behalf in seeking Candidates and, if the Client so requests, shall advertise for such Candidates through such methods as are agreed with the Client.
   • For the purposes of these terms, the Employment Agency acts as an employment agency as defined within the Regulations.
3. Obligations of the Employment Agency
   • The Employment Agency shall use reasonable endeavours to introduce one or more suitable Candidates to meet the requirements of the Client for any particular vacancy. The Employment Agency cannot guarantee to find a suitable Candidate for each vacancy.  Without prejudice to clause 3.2 below, the Employment Agency shall use reasonable endeavours to ascertain that the information provided by the Employment Agency to the Client in respect of the Candidate is accurate.
   • The Employment Agency accepts no responsibility in respect of matters outside its knowledge and the Client must satisfy itself as to the suitability of the Candidate.
4. Client Obligations
   • The Client shall satisfy itself as to the suitability of the Candidate. The Client is responsible for obtaining work permits and/or such other permission to work as may be required, for the arrangement of medical examinations and/or investigations into the medical history of any Candidate, and satisfying other requirements, qualifications or permission required by law of the country in which the Candidate is engaged to work.
   • To enable the Employment Agency to comply with its obligations under clause 3 the Client undertakes to provide to the Employment Agency details of the position which the Client seeks to fill, including the type of work that the Candidate would be required to do; the location and hours of work; the experience, training, qualifications and any authorisation which the Client considers necessary or which are required by law or any professional body for the Candidate to possess in order to work in the position; and any risks to health or safety known to the Client and what steps the Client has taken to prevent or control such risks.
   • The Client shall provide details of the date the Client requires the Candidate to commence work, the duration or likely duration of the work; the minimum rate of remuneration, expenses and any other benefits that would be offered; the intervals of payment of remuneration and the length of notice that the Candidate would be entitled to give and receive to terminate the employment with the Client.
   • The Client shall inform the Employment Agency of any information it has that suggests it would be detrimental to the interests of either the Client or the Candidate for the Candidate to work in the position which the Client seeks to fill.
   • The Client shall inform the Employment Agency within 1 working day where it receives details of a Candidate from the Employment Agency which it has already received from another agency in relation to the same vacancy. If no such notification is given by the Client then, in the event of an Engagement, the Client agrees the Employment Agency is entitled to charge a fee in accordance with clause 5.2.
   • The Client agrees to,
     1. notify the Employment Agency as soon as possible (and in any event, not later than 7 days from the date of the offer or from the date the Engagement takes effect; whichever is earlier) of any offer of an Engagement which it makes to the Candidate; and
     2. notify the Employment Agency immediately that its offer of an Engagement to the Candidate has been accepted and to provide details of the Remuneration to the Candidate; and
     3. pay the Employment Agency’s fee within the period set out under clause 6.2.
   • The Client shall not, and shall not seek to cause the Employment Agency to, unlawfully discriminate in relation to the services provided by the Employment Agency to the Client in connection with these Terms and shall disclose any and all information requested by the Employment Agency in the event a Candidate makes a complaint to the Employment Agency.
   • The Client will comply in all respects with all relevant statutes, by-laws and legal requirements including provision of adequate Public Liability insurance in respect of the Representative where appropriate. Without prejudice to clause 11, the Client shall allow and reasonably assist the Employment Agency in complying with its legal obligations regarding the introduction of Candidates and supply of by Contractors of the Services.
5. Charges/Fees
   • Introductions of Candidates are confidential. Where the Client discloses to a Third Party any details regarding a Candidate Introduced to the Client by the Employment Agency or any member of the Employment Agency’s Group that Third Party subsequently Engages the Candidate within 6 months from the date of the Introduction, the Client shall pay the Employment Agency’s fee as set out in clause 5.3. and there shall be no entitlement to any rebate or refund to the Client or Third Party.
   • The Client shall pay the Employment Agency a fee calculated in accordance with clause 5.3 where it Engages, whether directly or indirectly, any Candidate Introduced by or through the Employment Agency or amy member of the Employment Agency’s Group within 6 months from the date of the Employment Agency’s Introduction.
   • The fee shall be calculated as a percentage of the Candidate’s Remuneration applicable during the first 12 months of the Engagement (as set out in the table below). The Employment Agency will charge VAT on the fee where applicable.

Candidate’s Remuneration	Percentage payable as the Fee
Up to £24,999	20%
£25,000 to £49,999	25%
£50,000 and above	30%

• Where the amount of the actual Remuneration is not known or disclosed, the Employment Agency will charge a fee calculated in accordance with clause 5.3 on the maximum level of remuneration applicable for the position or type of position the Candidate had been originally submitted to the Client for and/or comparable position in the general marketplace.
• Where an Engagement is for a fixed term, and is subsequently extended beyond the initial period or where the Client re-Engages the Candidate within 12 months from the date of planned or actual termination of the first Engagement, the Client shall pay a further fee based on the Remuneration applicable for the period of Engagement following the initial fixed term period up to the termination of the second Engagement.
• Charges incurred by the Employment Agency at the Client’s written request in respect of advertising or any other matters will be charged to the Client in addition to the fee and such charges will be payable whether or not the Candidate is Engaged.
• There will be a minimum fee charge of £5,750
• Where you request Executive Search Services, you will pay the actual costs of any agreed advertising and our Fee shall be 33% of the Employment Benefit.

6. Invoices
   • Except in the circumstances set out in clause 5.1, no fee is incurred by the Client until the Candidate commences the Engagement; whereupon the Employment Agency will render an invoice to the Client for its fees.
   • The Employment Agency shall raise invoices in respect of the charges payable and the Client agrees to pay the amount due within 7 days of the date of the invoice.
   • All invoices will be deemed to be accepted in full by the Client in accordance with the payment terms stated within clause 6.2 unless the Client notifies the Employment Agency in writing within 5 days of the amount the Client disputes and the reason the Client disputes that amount. In the event the Client does so notify the Employment Agency that it wishes to dispute part of an invoice, the Client shall pay the undisputed part of the invoice within the agreed payment terms and shall co-operate fully with the Employment Agency in order to resolve the dispute as quickly as possible.
   • The Employment Agency reserves the right to charge interest on invoiced amounts overdue at the statutory rate as prescribed pursuant to Section 6 of the Late Payment of Commercial Debts (Interest) Act 1998 (as may be calculated using the calculator on the website: payontime.co.uk).
   • In addition to the above, where you take our Executive Search Service we shall be entitled to charge you, and we may issue invoices for payment of, the Fee, in the following manner:
     • upon our acceptance of your instructions to perform Executive Search Services you shall pay us an engagement fee calculated as one third of the final Fee.
     • the balance of the Fee shall be paid upon the date the Candidate accepts an offer in writing of employment with you.
     • The engagement fee payable is non-refundable.

7. Rebates
   • The Client must exclusively give the Employment Agency 4 weeks from the date of the notice of non-commencement or termination in which to find a suitable Replacement Candidate based on the original specification given for the position the Client is seeking to fill. If after 4 weeks from the date of the notice no suitable Replacement Candidate can be found, or if the Replacement Candidate’s Engagement is terminated before the expiry of 12 weeks from the date of commencement of the Engagement the Client will then be eligible for a rebate agreed within clause 7.2. The date of termination of the Engagement shall be the date on which the Candidate ceases working or would have ceased working for the Client, but for any period of garden leave or payment in lieu of notice, whichever is the later.
   • Where the Client qualifies for a rebate in accordance with clause 7.3, and the Engagement of the Candidate is terminated by the Client or the Candidate within the time periods specified below, the Client shall be entitled to a rebate of the introduction fee as follows,

 

Duration of Employment	Percentage of Fee to be rebated
Up to 1 week	100%
Up to 2 weeks	87.5%
Up to 3 weeks	75%
Up to 4 weeks	62.5%
Up to 5 weeks	50%
Up to 6 weeks	37.5%
Up to 7 weeks	25%
Up to 8 weeks	12.5%

• The following conditions must be met in order for the Client to qualify for a rebate,
  1. the Candidate is employed by you under a permanent contract of service that is not a fixed term contract
  2. Client must notify the Employment Agency that the Candidate’s Engagement has ended within 7 days of the Engagement ending or within 7 days of notice being given to end the Engagement; whichever is earlier
  3. the Employment Agency’s invoice for the fee must have been paid within the payment terms in accordance with clause 6.2
  4. the Candidate’s engagement is not terminated by reason of redundancy or re-organisation or change in strategy of the Client
  5. the Candidate did not leave the Engagement because he/she reasonably believed that the nature of the actual work was substantially different from the information the Client provided prior to the Candidate’s acceptance of the Engagement
  6. the Candidate did not leave the Engagement as a result of discrimination or other acts against the Candidate
  7. the Candidate was not at any time in the 12 months prior to the start of the Engagement employed or hired (whether on a permanent or contract basis) by the Client.
• Where the Client re-engages the Candidate either on an employment or indirect basis, any rebate paid to the Client under clause 7.1 in respect of that Candidate, shall be immediately repaid to the Employment Agency by the Client.

8. Liability and Indemnity
   • The Employment Agency shall not be liable under any circumstances for any loss, expense, damage, delay, costs or compensation (whether direct, indirect or consequential) which may be suffered or incurred by the Client arising from or in any way connected with the Employment Agency seeking a Candidate for the Client or from the Introduction or Engagement of any Candidate by the Client or from the failure of the Employment Agency to introduce any Candidate or from the Client’s disclosure to a Third Party of any details regarding a Candidate.
   • Notwithstanding clause 8.1 above, nothing in these Terms shall be deemed to exclude or restrict any liability of the Employment Agency to the Client for personal injury or death.
   • The Employment Agency shall not be liable for failure to perform its obligations under these Terms if such failure results by reason of any cause beyond its reasonable control.
   • Without prejudice to any other right or remedy the Employment Agency has under this Terms and at law, the Client shall indemnify and keep indemnified the Employment Agency against any costs (including legal costs), claims or liabilities incurred directly or indirectly by the Employment Agency arising out of or in connection with these Terms including (without limitation) as a result of,
     1. any breach of these Terms by the Client or by its employees or agents; and/or
     2. any breach by the Client or Third Party, or any of its employees or agents, of any applicable statutory provisions (including, without limitation, any statutory provisions prohibiting or restricting discrimination or other inequality of opportunity, immigration legislation and the Regulations); and/or
     3. any unauthorised disclosure of a Candidate details by the Client or Third Party, or any of its employees or agents.

9. Termination
   • These Terms may be terminated by either party by giving to the other immediate notice in the event that either the Employment Agency or the Client goes into liquidation, becomes bankrupt or enters into an arrangement with creditors or has a receiver or administrator appointed or where the Employment Agency has reasonable grounds to believe the Client will not pay the Employment Agency’s invoice within the payment terms agreed within clause 6.2.
   • The Employment Agency may terminate these Terms immediately by giving the Client notice in writing if the Employment Agency cannot, at any time during the term of these Terms, lawfully share personal data with the Client.
10. Equal Opportunities
    • The Employment Agency is committed to equal opportunities and expects the Client to comply with all anti-discrimination legislation as regards the selection and treatment of Candidates.
11. Confidentiality and Data Protection
    • All information contained within these Terms and shared between the parties shall remain confidential and the Client shall not divulge it to any Third Party save for its own employees and professional advisers and as may be required by law.
    • The Client shall not without the prior written consent of the Employment Agency provide any information in respect of the Candidate to any Third Party whether for employment purposes of otherwise unless they have established an independent legal basis for doing so.
    • The Client acknowledges that the Employment Agency will be sharing personal data regarding a Candidate with the Client and that the Client and the Employment Agency each act as data controllers as defined within the Data Protection Legislation with regard to any personal data shared pursuant to these Terms.
    • The Client warrants that it will, for the duration that these Terms are in effect, comply with all its obligations under all the Data Protection Legislation , and that it will solely process the personal data relating to Candidates and which has been provided by the Employment Business for the purposes of the Engagement or otherwise in relation to these Terms, unless the Client has established an independent legal basis for processing otherwise..
    • The Client shall assist the Employment Agency in complying with the requirements of the Data Protection Legislation including:
      1. notifying the Employment Agency of any exercise of the rights of Candidates as data subjects under the Data Protection Legislation and providing reasonable assistance in complying with such requests;
      2. provide the Employment Agency with contact details of at least one employee as point of contact and responsible manager for all issues arising in respect of the personal data and compliance with the Data Protection Legislation, including the procedures to be followed in the event of a data security breach;
      3. notifying the Employment Agency of any potential or actual breach of the personal data of a Candidate within 24 hours of the Client identifying the potential or actual breach and provide reasonable assistance to the Employment Agency in managing such breach with the relevant data subjects.
    • The Client shall indemnify the Employment Agency from all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses), loss of reputation and all interest, penalties, fines and legal costs and all other reasonable and properly incurred costs and expenses suffered or incurred by the Employment Agency arising out of or in connection with the breach of the Data Protection Legislation by the Client, its employees or agents.
12. General
    • Any failure by the Employment Agency to enforce at any particular time any one or more of these Terms shall not be deemed a waiver of such rights or of the right to enforce these Terms subsequently.
    • Headings contained in these Terms are for reference purposes only and shall not affect the intended meanings of the clauses to which they relate.
    • No provision of these Terms shall be enforceable by any person who is not a party to it pursuant to the Contract (Rights of Third Parties) Act 1999.
    • If any provision, clause or part-clause of these Terms is held to be invalid, void, illegal or otherwise unenforceable by any judicial body, the remaining provisions of these Terms shall remain in full force and effect to the extent permitted by law.
    • Any reference to legislation, statute, act or regulation shall include any revisions, re-enactments or amendments that may be made from time to time.
13. Notices
    • Any notice required to be given under these Terms (including the delivery of any information or invoice) shall be delivered by hand, sent by facsimile, e-mail or prepaid first class post to the recipient at its fax number or address specified in these Terms (or as otherwise notified from time to time to the sender by the recipient for the purposes of these Terms).
    • Notices shall be deemed to have been given and served,
      5. if delivered by hand, at the time of delivery if delivered before 5.00pm on a business day or in any other case at 10.00am on the next business day after the day of delivery; or
      6. if sent by facsimile or e-mail, at the time of despatch if despatched on a business day before 5.00 p.m. or in any other case at 10.00 a.m. on the next business day after the day of despatch, unless the transmission report indicates a faulty or incomplete transmission or, within the relevant business day, the recipient informs the sender that the facsimile or e-mail message was received in an incomplete or illegible form; or
      7. if sent by prepaid first class post, 48 hours from the time of posting.

14. Variation
    • No variation or alteration of these Terms shall be valid unless approved in writing by the Client and the Employment Agency.
15. Applicable Law
    • These Terms shall be construed in accordance with English Law and the parties submit to the exclusive jurisdiction of the Courts of England and Wales.

 

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Supply of Contractor Services to Clients

 

1. Definitions
   • In these Terms –

“Agency Worker” means a Representative who works temporarily for and under the supervision and direction of the Client and/or End User, as is further defined within the AWR;

“Alternative Hire Period” means the period agreed within the Contractor Schedule;

“Assignment” means the period during which the Contractor renders the Services to the Client via the Employment Business;

“AWR” means the Agency Workers Regulations 2010 (as amended);

“Candidate” means the person or company introduced by the Employment Business or any member of the Employment Business ‘s Group to the Client for an Engagement including, but not limited to, any officer or employee of the Candidate if the Candidate is a limited company, any member or employee of the Candidate if the Candidate is a limited liability partnership, and members of the Employment Business’s own staff;

“Client” means the person, firm or corporate body together with any subsidiary or associated company (as defined by s. 1159 of the Companies Act 2006) to whom the Employment Business supplies or introduces the Candidate and/or Contractor;

“Conduct Regulations” means the Conduct of Employment Agencies and Employment Businesses Regulations 2003 (as amended);

“Contractor” means any company who provide the Services via the Employment Business to the Client;

“Contractor Schedule” means the schedule provided by the Employment Business to the Client confirming the details of each Assignment;

“End User” means the company under whose supervision and direction the Agency Worker temporarily works for during the Assignment;

“Engagement” means the engagement, employment or use of the Candidate and/or Contractor by the Client or by any third party to whom or to which the Candidate and/or Contractor was introduced by the Client (whether with or without the Employment Business’s knowledge or consent) on a permanent or temporary basis, whether under a contract of service or for services; under an agency, license, franchise or partnership agreement; or through any other engagement directly or through a limited company of which the Candidate is an officer or employee or through a limited liability partnership of which the Candidate and/or Contractor is a member or employee; or indirectly through another employment business or company which holds itself out as such and “Engages” and “Engaged” shall be construed accordingly;

“Introduced” means –

1. the Client’s interview of a Candidate in person or by telephone; or
2. the passing to the Client of a curriculum vitæ or information about the Candidate;

whichever is earlier and “Introduces” and “Introduction” shall be construed accordingly;

“Opted-Out” means the notice given by the Contractor and the Representative in accordance with regulation 32(9) of the Conduct Regulations;

“Group” means in relation to a company, that company, any subsidiary of it, any company of which it is a subsidiary (its “holding company”), any other subsidiary of its holding company and any subsidiary or holding company of any such subsidiary.

“Qualifying Period” means as defined within regulation 7 of the AWR;

“Quarantine Period” means the “relevant period” as set out within regulation 10(5) of the Conduct Regulations, or the period stated within the Contractor Schedule where the Contractor has Opted-Out of the Conduct Regulations;

“Remuneration” means basic salary, shift or weighting allowances, guaranteed and/or anticipated bonus and commission earnings, car allowance and any other benefit or allowance;

“Representative” means the employees, officers or representatives of the Contractor, specified in the Contractor Schedule who renders the Services on behalf of the Contractor;

“Services” means the services to be undertaken by the Contractor pursuant to these Terms, as described in the Contractor Schedule;

“Terms” means these terms of business and shall include any Contractor Schedules issued pursuant to these terms of business; and

“Transfer Fee” means the fee set out within the Contractor Schedule.

2. These Terms
   • These Terms supersede all previous terms of business issued by the Employment Business.
   • These Terms shall be deemed to be accepted by the Client and to apply by virtue of (a) the passing of information about a Candidate to the Client by the Employment Business or (b) an Introduction to the Client of, or the Engagement by the Client of, a Candidate or (c) the Client’s interview or request to interview a Candidate (including interview by video conferencing or by telephone) or (d) the signature by the Client on a timesheet relating to services provided by the Contractor or (e) the Client’s signature at the end of these Terms or (f) any other written, expressed acceptance of these Terms. For the avoidance of doubt, these Terms apply whether or not the Candidate is Engaged by the Client for the same type of work as that for which the Introduction was originally effected.
   • These Terms contain the entire agreement between the parties in relation to the subject matter hereof and, unless otherwise agreed in writing, these Terms prevail over any previous terms of business, agreement or any purchase conditions put forward by the Client.
   • For the purposes of these Terms, the Employment Business acts as an employment business as defined within the Conduct Regulations.
   • The Client authorises the Employment Business to act on its behalf in seeking Candidates and, if the Client so requests, shall advertise for Candidates through such methods as are agreed with the Client.
   • Where there is a conflict of provisions between these Terms and the Contractor Schedule, the Contractor Schedule shall take precedence.
3. Client Obligations
   • The Client shall be responsible for providing office accommodation for the Representative and any necessary resources and facilities, save where the Client agrees that such resources shall be provided by the Contractor.
   • These Terms are personal to the Client and shall not be assigned by it without the prior written consent of the Employment Business. For the avoidance of doubt, this restriction shall include any assignment to any subsidiary, associated company or member of the Client’s group.
   • The Client shall provide the Employment Business with details of any specific health and safety risks in relation to the Services, together with details of any steps taken to prevent or control such risks.
   • The Client shall ensure that the Representative works in a safe environment in accordance with a safe system of work. The Client shall indemnify and keep indemnified the Employment Business from and against all loss or liability suffered or incurred by the Employment Business as a result of any claim by the Contractor and/or Representative arising out of any injury or damage to his/her property suffered in the course of performing the Services.
   • The Client undertakes to confirm in writing to the Employment Business –
     1. the date upon which the Candidate is required to commence the provision of the Services; and
     2. the expected duration of the Engagement; and
     3. the nature of and/or specifics of the services required to be provided by the Candidate; and
     4. the location/s the Candidate is expected to deliver the Services; and
     5. the number of hours/days and any specific time-keeping and recording requirements the Client expects of the Contractor; and
     6. any experience, training, qualifications, professional body authorisations the Client requires the Candidate to possess to provide the Services; and
     7. any expenses payable by or to the Candidate; and
     8. any site regulations, IT access/security/usage policies, any other procedures or policies the Client requires the Candidate to adhere to and shall provide copies of any such policies/procedure to the Employment Business.
   • The Client undertakes to notify the Employment Business immediately of its intention to –
     1. engage a Candidate Introduced by the Employment Business; or
     2. extend an Assignment of or otherwise Engage directly or indirectly a Candidate Introduced and/or supplied via the Employment Business; or
     3. engage a Candidate and/or Representative on a permanent, contract or temporary basis or otherwise (including through another recruitment agency, employment business or limited company).
   • Where the AWR applies to the Assignment, the Client warrants that it shall, from the start of the Assignment, provide the Agency Worker with –
     1. information about relevant vacant posts with the End User; and
     2. save where objectively justifiable, access to any and all collective facilities and amenities,

in the same manner as if the Agency Worker were a direct worker or employee of the End User.

• Upon request from the Employment Business, the Client undertakes to provide (without delay) to the Employment Business accurate information about the working and employment conditions that are applicable to the End User, whether by contract or by collective agreement or otherwise and shall include subsequent variations thereto, the End User’s employees and direct workers including (without limitation) –
  1. the End User’s standard terms and conditions that apply to their employees and those that apply to their workers;
  2. details relating to the application and calculation of, pay scales, bonuses, commission, overtime, shift allowance, unsocial hours allowance, hazardous duties, holiday pay, other related emoluments;
  3. entitlements relating to annual leave, night work, rest periods, rest breaks;
  4. benefits of monetary value including, without limitation, vouchers and stamps; and
  5. any other information as may be required by the Employment Business to comply with the AWR.
• Where the AWR applies to the Assignment, the Client agrees that it shall, upon request from the Employment Business and without delay, provide accurate details relating to the working and employment conditions (as defined within regulation 5(2) and regulation 6 of the AWR) of the End User’s workers and/or employees who undertake the same or broadly similar work as that of the Agency Worker during the Assignment.
• Where the AWR applies to the Assignment and where applicable pursuant to information obtained under clause 9 above, the Client shall, and where applicable shall ensure that the End User shall, apply to the Agency Worker the same or similar process as applied to assess Pay that is directly attributable to the amount or quality of the work done. For the purposes of this clause “Pay” means as defined in regulation 6(2) of the AWR.
• Where the AWR applies to the Assignment and the Agency Worker is pregnant, the Client acknowledges and agrees that, following the Qualifying Period, the Client shall, and where applicable shall procure that the End User shall, permit the Agency Worker time off to attend ante-natal medical appointments and ante-natal classes.
• Where the AWR applies to the Assignment, the Client acknowledges and agrees that, following the Qualifying Period and whereupon the Agency Worker is unable to continue to provide some or all of the Services on maternity grounds due to reasons of health and safety, the Client shall, and where applicable shall procure that the End User shall, undertake to make such reasonable adjustments as are necessary to allow the Agency Worker to continue providing services for the duration of the Assignment. For the avoidance of doubt, such reasonable adjustments shall include provision of alternative work on terms no less favourable than those applicable to the Assignment.
• The Client undertakes and agrees to immediately notify the Employment Business where an Agency Worker has worked for the End User in the same or similar role as the Assignment where, prior to the planned commencement of the Assignment, such role is within the Qualifying Period.
• The Client warrants and undertakes that it shall not, and where applicable shall procure that the End User shall not, seek to deny the Agency Worker’s entitlement to rights under the AWR by virtue of the structure of assignments and shall at all times comply with regulation 9 of the AWR.
• The Client warrants and undertakes that all information it provides to the Employment Business under these Terms shall be true and accurate.

4. The Employment Business’s Obligations
   • The Employment Business shall use reasonable endeavours to introduce Candidates to the Client who meet the Client’s stated requirements.
   • Where the Employment Business and the Client have agreed that the Employment Business will supply the Client with the services of a particular Candidate, the Employment Business shall give the Client a Contractor Schedule confirming the name of the Contractor and the Representative, the agreed pay rates/fees, term of the Assignment, description of the Services, notice periods and any other relevant details communicated and agreed between the parties.
   • The Employment Business shall use reasonable endeavours to ensure that the Contractor and the Representative co-operates with the Client and complies with all the Client’s reasonable and lawful instructions.
   • The Employment Business shall use reasonable endeavours to ensure that the Contractor enters into an agreement which contains an obligation on the Contractor and the Representative to assign to the Client, the Contractor’s and the Representative’s intellectual property rights of whatever nature and, if registrable, whether registered or not, in all documents or other material and data or other information and devices or processes provided or created by the Contractor and the Representative in the provision of the Services.
   • The Employment Business shall use reasonable endeavours to ensure that the Contractor enters into an agreement which contains an obligation on the Contractor and Representative to keep confidential all confidential information of the Client obtained during the Assignment. For the purposes of this clause, confidential information is confidential if it is clearly marked confidential or if the Client states it is confidential clearly in writing to the Temp.
5. Charges/Fees
   • The Client agrees to pay the Employment Business, or any member of the Employment Business’s Group, charges for the Introduction and the services of Contractors/Candidates that are calculated as the Contractors’/Candidates’ charge rate plus a service fee on the Contractors/Candidates charge rate as set out in the relevant Contractor Schedule.
   • Signature by the Client of timesheets or other verification of hours or days worked is confirmation of the amount of time worked by the Representative. Failure to sign the timesheet does not absolve the Client of its obligation to pay the charges for the Services provided by the Representative on behalf of the Contractor.
   • If the Client is unable to sign a timesheet (or other agreed method of verification of hours/days) produced for authentication by the Representative because the Client disputes the amount of time claimed, then the Client shall notify the Employment Business within two working days from presentation to the client of the claimed hours/days for verification and shall co-operate fully and in a timely fashion with the Employment Business, including providing documentary evidence of the hours/days worked by the Representative, to enable the Employment Business to establish what periods of time, if any, the Contractor worked.
   • With reference to clause 11, where such time off to attend ante-natal medical appointments and ante-natal classes falls within the normal working periods of the Agency Worker under the Assignment, the Client agrees to pay the Employment Business’s charges, in accordance with clause 5.1, for such periods whether by inclusion of such time on a timesheet or otherwise.
   • There are no refunds or rebates payable in respect of the Employment Business’s charges.
   • The Client shall pay the Employment Business all reasonable business expenses incurred by the Contractor in the provision of the Services as agreed within the Contractor Schedule.
   • VAT shall be payable on charges/fees where applicable.
   • The Client acknowledges and agrees that the Employment Business may, upon notice, increase the charge rate set out in under clause 1 (or as set out in the relevant Contractor Schedule if applicable) in order to comply with the AWR.
   • The Client acknowledges that it has no right to set-off, withhold or deduct monies from sums due to the Employment Business under these Terms.
6. Invoices
   • The Employment Business shall raise invoices weekly (unless otherwise specified in the Contractor Schedule) in respect of the charges payable and shall be paid by the Client within seven days of the date of the invoice, unless otherwise specified in the Contractor Schedule.
   • All invoices will be deemed to be accepted in full by the Client in accordance with the payment terms stated within the Contractor Schedule unless the Client notifies the Employment Business in writing within five days of the amount the Client disputes and the reason the Client disputes that amount. In the event the Client does so notify the Employment Business that it wishes to dispute part of an invoice, the Client shall pay the undisputed part of the invoice within the agreed payment terms and shall co-operate fully with the Employment Business in order to resolve the dispute as quickly as possible.
   • The Employment Business reserves the right to charge interest on invoiced amounts overdue at the statutory rate as prescribed pursuant to Section 6 of the Late Payment of Commercial Debts (Interest) Act 1998 (and as may be calculated using the calculator on the website: www.payontime.co.uk).
7. Termination of Assignments
   • The Client may instruct the Employment Business, in writing, to end the Services of the Contractor immediately in the event of substantial non-performance of or serious misconduct by the Contractor, provided that the Client provides detailed, written confirmation of the non-performance and/or misconduct.
   • The Employment Business may end any and/or all Assignments immediately by giving the Client notice in writing if:
     1. the Client is in material breach of these Terms; and/or
     2. the Employment Business cannot, at any time during the term of these Terms, lawfully share personal data with the Client.
   • Either party may terminate an Assignment prior to the end of the Assignment by giving not less than 4 weeks’ notice in writing, or such other notice as set out in the relevant Contractor Schedule.
   • When notice of termination of an Assignment is served by the Client, payment for each week of notice shall be based on the specified hours/days agreed in the Contractor Schedule or actual hours worked by the Representative, whichever the greater. Payment shall be made by the Client in accordance with clauses 5 and 6 above irrespective of whether or not the Contractor continues to provide the Services during this notice period.
   • In any event of termination of an Assignment pursuant to clause 1 above, the Employment Business shall use reasonable endeavours to provide an alternative Contractor within fourteen days that in the reasonable opinion of the Employment Business is suitable to provide the Services.
   • These Terms may be terminated by either party by giving to the other immediate notice in the event that either the Employment Business or the Client goes into liquidation, becomes bankrupt or enters into an arrangement with creditors or has a receiver or administrator appointed or where the Employment Business has reasonable grounds to believe the Client will not pay the Employment Business’s invoice within the payment terms agreed within clause 2.
   • The Employment Business may substitute the Contractor and/or any Representative with another suitably qualified and similarly skilled Contractor and/or Representative with reasonable notice at its absolute discretion.
8. Engagement of Representatives by Clients or Third Parties
   • Subject to clause 9.1, when the Client
     1. Employs a Representative or
     2. Engages a Representative, other than through the Employment Business,

either during the Assignment or within the Quarantine Period, the Client shall notify the Employment Business of that Employment or Engagement and shall pay the Employment Business the Transfer Fee stated in the Contractor Schedule irrespective of the planned duration of the Engagement. No refund of the Transfer Fee will be paid in the event that the Employment or Engagement subsequently terminates. VAT is payable in addition to any fee due.

The transfer fee shall be calculated as a % of the remuneration (or annualised contractor charge rate) plus VAT, as follows:

Candidate’s Remuneration	Percentage payable as the Fee
Up to £24,999	20%
£25,000 to £49,999	25%
£50,000 and above	30%

 

• Subject to clause 2, where there has been an Introduction of a Candidate to the Client which does not immediately result in the supply of the services of that Candidate by the Employment Business to the Client, but which later leads to an Engagement of the Candidate by the Client within 12 months from the date of Introduction, the Client shall notify the Employment Business of that Engagement and shall be liable to pay a Transfer Fee in accordance with clause 8.1 above.
• All Introductions are confidential. If during the Assignment or Quarantine Period the Client passes details of a Candidate and/or Contractor and/or Representative to any third party resulting in the Engagement of that Candidate and/or Contractor and/or Representative, then the Client shall be liable to pay the Transfer Fee in accordance with clause 1 above.
• The Client acknowledges and agrees that where it fails to notify the Employment Business of the actual Remuneration/fees it intends to pay the Candidate/Representative, the Employment Business shall be entitled to base the calculation of the Transfer Fee on comparable market rates for similar roles.

9. Alternative Hire Period
   • Where the Conduct Regulations apply, as an alternative to the Transfer Fee agreed in clause 1 the Client may provide the Employment Business with the written notice in accordance with clause 7.3 above and to require the Employment Business to supply the services of the Representative for a further period set-out as the Alternative Hire Period within the Contractor Schedule, during which period the Client shall pay the charges agreed pursuant to clause 5.1 above.
   • Where the Conduct Regulations apply, as an alternative to the Transfer Fee agreed in clause 2, the Client may provide the Employment Business with five days written notice to require the Employment Business to supply the services of the Candidate for the Alternative Hire Period agreed in the Contractor Schedule, during which period the Client shall pay the charges agreed pursuant to clause 5.1 above.
   • Upon completion of the entire duration of Alternative Hire Period and the payment in full of invoices relating thereto, the Client may engage with the Representative directly or indirectly without any additional payment to the Employment Business.
   • Where the Client does not give such notice as stated in clauses 1 and 9.2 above before the Candidate/Representative is Engaged, the Client agrees and acknowledges that Transfer Fee shall be due.
   • Pursuant to clauses 1 and 9.2 above, a further Contractor Schedule shall be issued and these Terms shall continue in full force and effect during the Alternative Hire Period.
   • In the event the Candidate/Representative ceases to provide services for whatever reason during the Alternative Hire Period, the Client agrees and acknowledges that the Transfer Fee in accordance with clauses 1 and 8.2 above shall become due minus the portion relating to the gross profit the Employment Business charged during the Alternative Hire Period. Save where the cessation of the services is due to the direct fault of the Employment Business.
   • For the avoidance of doubt, there shall be no refund of any fees or charges by the Employment Business to the Client where the Alternative Hire Period is terminated early howsoever arising.
10. Confidentiality and Data Protection
    • All information contained within these Terms and shared between the parties shall remain confidential and the Client shall not divulge it to any Third Party save for its own employees and professional advisers and as may be required by law.
    • The Client shall not without the prior written consent of the Employment Business provide any information in respect of the Candidate to any Third Party whether for employment purposes of otherwise.
    • The Client acknowledges that the Employment Business will be sharing personal data regarding a Candidate and that the Client and the Employment Business act as separate controllers with regard to any personal data shared pursuant to these Terms.
    • The Client warrants that it will, for the duration that these Terms are in effect, comply with all its obligations under all applicable data protection laws (including the General Data Protection Regulation (EU) 2016/679 and the Data Protection Act 2018) from time to time in force, including without limitation with respect to the provision of privacy notices and ensuring the Client has a legal basis for the processing of personal data, and that it will solely process the personal data for the purposes of the Engagement or otherwise in relation to these Terms.
    • The Client shall assist the Employment Business in complying with the requirements of all applicable data protection laws including:
      1. notifying the Employment Business of any exercise of the rights of data subjects under the applicable laws and providing reasonable assistance in complying with such requests;
      2. provide the Employment Business with contact details of at least one employee as point of contact and responsible manager for all issues arising in respect of the personal data and compliance with data protection laws, including the procedures to be followed in the event of a data security breach;
      3. notifying the Employment Business of any potential or actual breach of the personal data within 24 hours of the Client identifying the potential or actual breach and provide reasonable assistance to the Employment Business in managing such breach with the data subjects.
    • The Client shall indemnify the Employment Business from all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of reputation and all interest, penalties, fines and legal costs and all other reasonable and properly incurred costs and expenses suffered or incurred by the Employment Business arising out of or in connection with the breach of the applicable data protection laws by the Client, its employees or agents.
11. Liability
    • The Employment Business shall use reasonable endeavours to ensure the Contractor has the required standard of skill, integrity and reliability; nevertheless, the Employment Business shall not be liable for any loss, expense, damage or delay arising from and in connection with any failure on the part of the Contractor or their Representative to perform the Services nor for any negligence whether wilful or otherwise, dishonesty, fraud, acts or omissions, misconduct or lack of skill of the Contractor or of their Representative howsoever arising.
    • All Contractors are engaged under contracts for services. They are not the employees of the Employment Business.
    • The Client will comply in all respects with all relevant statutes, by-laws and legal requirements including provision of adequate Public Liability insurance in respect of the Representative where appropriate. Without prejudice to clause 10, the Client shall allow and reasonably assist the Employment Business in complying with its legal obligations regarding the introduction of Candidates and supply of by Contractors of the Services.
    • The Employment Business is providing resourcing services comprising of sourcing, introduction of Candidates and payment of fees in relation to the Contractor and accordingly, the Employment Business shall not accept any liability whatsoever, howsoever arising for the quality of services provided by the Contractor, save for death or personal injury caused by the Employment Business’s negligence.
    • The Employment Business shall not be liable for any indirect or consequential losses or damage including but not limited to; loss of profits, revenue, goodwill, anticipated savings or for claims by third parties arising out of the Employment Business’s performance or failure to perform any of its obligations in these Terms.
    • Save as required by law, the sole aggregate liability of the Employment Business to the Client arising in connection with these Terms shall be limited to £10,000.
12. Indemnity
    • Without prejudice to any other right or remedy the Employment Business has under this Terms and at law, the Client shall indemnify and keep indemnified the Employment Business against any costs, claims or liabilities incurred directly or indirectly by the Employment Business arising out of or in connection with any Assignment including (without limitation) as a result of:
      1. any breach of these Terms by the Client (including its employees, subcontractors and agents); and
      2. any breach by the Client, or any of its employees or agents, of any applicable statutory provisions (including, without limitation, any statutory provisions prohibiting or restricting discrimination or other inequality of opportunity).

13. General
    • The Employment Business shall have no liability for any delay or failure in performance of its obligations to the Client where this arises from matters outside its reasonable control.
    • Any failure by the Employment Business to enforce at any particular time any one or more of these Terms shall not be deemed a waiver of such rights or of the right to enforce these Terms subsequently.
    • Headings contained in these Terms are for reference purposes only and shall not affect the intended meanings of the clauses to which they relate.
    • If any provision, clause or part-clause of these Terms is held to be invalid, void, illegal or otherwise unenforceable by any judicial body, the remaining provisions of these Terms shall remain in full force and effect to the extent permitted by law.
    • No provision of these Terms shall be enforceable by any person who is not a party to it pursuant to the Contract (Rights of Third Parties) Act 1999 (“the Act”). This does not, however, affect any right or remedy of a third party that exists or is available independently of the Act.
    • Notwithstanding clause 2, whereupon these Terms including the relevant Contractor Schedule are executed by the signature of duly authorised representatives of the parties this forms for a binding agreement and shall supersede all previous agreements or representations whether written or oral including without limitation the Client’s Terms and Conditions, purchase order or other Client documents with respect to the provision of the Services of the Contractor. These Terms may not be modified or amended except in writing and signed by a duly authorised representative of the Employment Business.
    • The parties acknowledge that the Conduct Regulations may not necessarily apply to these Terms nor does the Representative works or shall work under the control of the Client, or of the End User as maybe applicable.
    • The parties acknowledge that the AWR may not necessarily apply to these Terms nor does the Representative works or shall work for and under the supervision and direction of the Client, or of the End User as maybe applicable.
14. Notices
    • Any notice required to be given under these Terms (including the delivery of any timesheet or invoice) shall be delivered by hand, sent by facsimile, e-mail or prepaid first class post to the recipient at its fax number or address specified in these Terms (or as otherwise notified from time to time to the sender by the recipient for the purposes of these Terms)
    • Notices in connection with these Terms shall be deemed to have been given and served,
      5. if delivered by hand, at the time of delivery if delivered before 5.00pm on a business day or in any other case at 10.00am on the next business day after the day of delivery;
      6. if sent by facsimile or by e-mail, at the time of despatch if despatched on a business day before 5.00 p.m. or in any other case at 10.00 a.m. on the next business day after the day of despatch, unless the transmission report indicates a faulty or incomplete transmission or, within the relevant business day, the authorised recipient informs the sender that the facsimile or e-mail message was received in an incomplete or illegible form; or
      7. if sent by prepaid first class post, 48 hours from the time of posting.

For the avoidance of doubt and for the purpose of this clause 14.2, a “business day” shall mean any day excluding Saturday, Sunday and public holidays.

15. Governing Law
    • These Terms shall be governed and construed in accordance with English Law and the Courts of England shall have exclusive jurisdiction.

 

 

 

Rev 11/2023 V10